Services Menu

Value-Added Services


Family Owned and Operated Since 1934:
Quality service, reliability and honesty in business. With Branches in Ohio, Pennsylvania and Michigan.


CUSTOMER SERVICE
Kitchen Design Service
By our trained Kitchen Department professionals.
 
Beautiful Product Showrooms
With working displays at 6 select locations
 
Full Line Distributor
Plumbing, heating, air conditioning, hydronics, kitchens, and more.
 
Customer Service Department
Call 1-888-816-5805 Monday through Friday
8am to 12pm / 1pm to 5pm
 
Accessibility
Accessibility of Top Management & Owners of the Company
 
Salesman Availability
Salesmen have cell phones so they can be reached anytime throughout the day
 
Raising Our "Standards"
RHS is an American Standard stocking distributor, for your residential and commercial needs
 
Residential & Commercial Heating, Air Conditioning and Boiler Distributor
One of the largest inventories in our territory
 
Design and Layout by Skilled Engineers
Commercial HVAC and Hydronic jobs
 
Quotations Department
For HVAC and Commercial Plumbing
 
Knowledgeable, Constantly Trained Inside and Outside Personnel
To serve you better
 
Outside Salesmen
And inside branch managers to service your account
 
Major and Top Quality Product Lines
Products you can sell with confidence
 

PROMOTIONS
Dealer Incentive Trip Program
Different and exciting destinations every year!
 
Monthly Promotional Flyer
Dozens of deals to help you save money
 
Spring and Fall Stocking Promotions
 
Pre-Season Air Conditioning & Furnace Programs
Allows you to order ahead and pay later
 
Just Say "Charge It"
Visa, MasterCard, American Express, Discover
 
Price Sheet Service
Over 450 sheets in a sturdy binder. Updates approximately every 1-2 weeks to keep you current
 
Weekly Price Change Rumor Sheet
Advises our salesmen and counter personnel of upcoming price changes, helping you plan ahead
 

TRAINING
State Certified Training Programs
EPA, Venting and more
 

SHIPPING
Night Shift Shuttle Delivery at Alliance Distribution Center
Dealers can get products delivered to their shuttle branch five nights a week so it is there for you by 7:00am the next day. Call 1-800-433-9533 ext. 414 before 10pm
 
Free Delivery for Minimum Orders
All qualifying orders are delievered free of charge
 
Ship / Short Ticket
Truck deliveries are faxed to you so you know in advance what you will or won't be getting
 
UPS Coordinator with UPS Express Service
Fax your order to our Distributon Center at 330-829-3990 by 2pm and we'll UPS it that day. Ohio customers can expect delivery the next day, while our PA customers can expect it in 2 days. (Dealer pays normal UPS charges). Our guarantee: If we don't ship it out that day, RHS pays the UPS charges.
 
After-Hours Warehouse Opening Service
Helps you service your customers better during cold weather emergency situations (at select locations)
 

TECHNOLOGY
 
RHS Salesmen Have Laptop Computers
Better equipped to service your needs and supply answers
 
RHS1.com
The web destination for everything Robertson. From locations and product lines, to promotions, inventory, and online ordering
 
RobertsonKitchenandBath.com
An in-depth website supporting each of our six regional showrooms
 
Online Ordering
Customers can place orders and verify local branch's inventory any time, day or night. (See salesman for details)
 
Electronic Bill Pay
A quick and easy way to pay your bill
 
Barcode Labeling
RHS can barcode label your shop and automate your order process
 
Manufacturer Spec Sheets / Tech Data
Our website will easily link you to our major manufacturers